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Get Your Claim Resolved Quickly

Our goal is to resolve claims promptly, ensuring a stress-free process for our valued customers. We aim to address any claim within 60 days of receiving your completed submission, including all required forms, images, and documentation. Please note, claims must be filed within 90 days of your move date.

How to File a Claim

Step-by-Step Process to file a claim

Fill the form

Complete the claim form below with as much detail as possible.

Check your email

After submission, you will receive a copy of your responses via email.

WAit for our team

Our claims team will promptly review your submission and reach out to you for resolution.

To timestamp your claim with Air 1 Moving and Storage, you must complete and submit the form.

Need Immediate Assistance?

For urgent inquiries, please reach out to us at Info@Air1Moving.Com or call us directly at (866) 750-3386. Our dedicated customer support team is here to help every step of the way.

Submit the form below to file a claim

Provide your email and phone number so we can reach you quickly and efficiently regarding your claim.

First Name *

Last Name *

Phone Number *

Email *

Move Date *

Job ID *

Moving Date: Let us know when we assisted with your move. This helps us locate your records and speed up the claims process.

Details About Your Claim

Tell us as much as you can about your claim. Share specific details about your move, any issues you encountered, and any other relevant information. The more details, the faster we can provide a resolution.

Attach Your Documents/
Photos

Upload any relevant photos, documents, or receipts to help us better understand your claim. Accepted file formats include .jpg, .webp, .pdf, and more (10MB limit per file).

Drag Files To This Area To Upload/ Or Click Here

I consent to having Air 1 Moving and Storage securely storing my submitted information to process my claim efficiently and effectively.

I, the claimant/submitter of this claim to Air 1 Moving and Storage, affirm under oath that all the information and documentation provided are true and complete to the best of my knowledge. I further acknowledge that once this claim has been submitted, I have 48 hours to report any additional issues. After this period, no new items or concerns may be added to the claim or raised as a new claim.

Next Steps

Prompt Review of Your Claim

Once we receive your claim, including any supporting photos or documentation, our dedicated claims team will begin reviewing it immediately. We prioritize each claim to ensure a thorough investigation in a timely manner.

Personalized Communication

A claims specialist will be assigned to your case and act as your primary point of contact. They will keep you informed throughout the process, providing updates and answering any questions you may have to ensure you're confident in how your claim is being handled.

Fair and Reasonable Resolution

After reviewing the details of your claim, we will present you with a carefully considered resolution. Whether it involves compensation, repair, or replacement, our goal is to offer a solution that is fair, reasonable, and reflective of our commitment to customer satisfaction.

Support Throughout the Process

If you have questions or concerns at any stage, our team is here to assist you. Should the resolution not meet your expectations, we are happy to explore further options, including working with an independent arbitrator if necessary.

We appreciate your trust in Air 1 Moving & Storage and your patience during this process. Our priority is to ensure every customer feels valued and receives the care and attention they deserve.