Your Feedback Matters
Get Your Claim Resolved Quickly
Our goal is to resolve claims promptly, ensuring a stress-free process for our valued customers. We aim to address any claim within 60 days of receiving your completed submission, including all required forms, images, and documentation. Please note, claims must be filed within 90 days of your move date.
Need Immediate Assistance?
For urgent inquiries, please reach out to us at Info@Air1Moving.Com or call us directly at (866) 750-3386. Our dedicated customer support team is here to help every step of the way.
Next Steps
- Prompt Review of Your Claim
- Personalized Communication
- Fair and Reasonable Resolution
- Support Throughout the Process
Once we receive your claim, including any supporting photos or documentation, our dedicated claims team will begin reviewing it immediately. We prioritize each claim to ensure a thorough investigation in a timely manner.
A claims specialist will be assigned to your case and act as your primary point of contact. They will keep you informed throughout the process, providing updates and answering any questions you may have to ensure you're confident in how your claim is being handled.
After reviewing the details of your claim, we will present you with a carefully considered resolution. Whether it involves compensation, repair, or replacement, our goal is to offer a solution that is fair, reasonable, and reflective of our commitment to customer satisfaction.
If you have questions or concerns at any stage, our team is here to assist you. Should the resolution not meet your expectations, we are happy to explore further options, including working with an independent arbitrator if necessary.
We appreciate your trust in Air 1 Moving & Storage and your patience during this process. Our priority is to ensure every customer feels valued and receives the care and attention they deserve.
